Product Solutions - RMA Automation Solutions

RMA Testing Challenge & Our Solutions

How to Minimize Return Costs, Maximize Testing Accuracy?

The Problem

Up to 50% of returned IoT/wireless camera devices are not defective.
Manual validation is often slow, costly, labor-intensive, and vulnerable to return fraud.

Our Solutions

Automated RMA testing for video, audio, IR, sensor & connectivity.
Speed up defect detection with unified scripts, brand detection, and multi-protocol support.

The Problem

Up to 50% of returned IoT/wireless camera devices are not defective.
Manual validation is often slow, costly, labor-intensive, and vulnerable to return fraud.

Our Solutions

Automated RMA testing for video, audio, IR, sensor & connectivity.
Speed up defect detection with unified scripts, brand detection, and multi-protocol support.

The Problem

Up to 50% of returned IoT/wireless camera devices are not defective.
Manual validation is often slow, costly, labor-intensive, and vulnerable to return fraud.

Our Solutions

Automated RMA testing for video, audio, IR, sensor & connectivity.
Speed up defect detection with unified scripts, brand detection, and multi-protocol support.

Our Platform Capabilities

Our RMA automation platform is designed to support a wide range of devices, brands, and testing environments from smart home gear to industrial IoT.

Multi-brand & multi-model support

Functional testing (video, audio, sensors, IR)

Network testing (Wi-Fi, Ethernet, Cellular, Sub-GHz)

CI/CD integration (Jenkins, GitLab, Azure)

Multi-platform (Windows, macOS, Linux)

Auto-reporting (JSON, PDF, CSV)

Multi-brand & multi-model support

Functional testing (video, audio, sensors, IR)

Network testing (Wi-Fi, Ethernet, Cellular, Sub-GHz)

CI/CD integration (Jenkins, GitLab, Azure)

Multi-platform (Windows, macOS, Linux)

Auto-reporting (JSON, PDF, CSV)

Multi-brand & multi-model support

Functional testing (video, audio, sensors, IR)

Network testing (Wi-Fi, Ethernet, Cellular, Sub-GHz)

CI/CD integration (Jenkins, GitLab, Azure)

Multi-platform (Windows, macOS, Linux)

Auto-reporting (JSON, PDF, CSV)

Smart RMA Workflows

Testing and return management shouldn’t be messy. That’s why we built a structured, intelligent workflow that simplifies everything from device detection to final report delivery.

Automatic Brand & Firmware Detection
Customizable Test Parameters
Centralized Dashboard + Real-time Monitoring
Auto-generated Reports + Error Logs
Multi-language support for global deployment

Automatic Brand & Firmware Detection
Customizable Test Parameters
Centralized Dashboard + Real-time Monitoring
Auto-generated Reports + Error Logs
Multi-language support for global deployment

Automatic Brand & Firmware Detection
Customizable Test Parameters
Centralized Dashboard + Real-time Monitoring
Auto-generated Reports + Error Logs
Multi-language support for global deployment

Test Coverage Snapshot

From hardware performance to wireless connectivity, our platform covers every critical checkpoint in the RMA lifecycle.

Video validation
Audio testing
Night Vision / IR
Sensor calibration
Connectivity (WiFi, 4G, Sub-GHz)
Issue Replication Scripts
Log analysis & system health reports

Video validation
Audio testing
Night Vision / IR
Sensor calibration
Connectivity (WiFi, 4G, Sub-GHz)
Issue Replication Scripts
Log analysis & system health reports

Video validation
Audio testing
Night Vision / IR
Sensor calibration
Connectivity (WiFi, 4G, Sub-GHz)
Issue Replication Scripts
Log analysis & system health reports

Why Our RMA Automation Solutions Unique?

What sets our solution apart is more than just automation, it’s our focus on precision, scalability, and deep integration.

AI-Augmented diagnostics
Real-time issue replication
Flexible reporting formats
Seamless CI/CD pipeline integration
Configurable for different OEM RMA processes

AI-Augmented diagnostics
Real-time issue replication
Flexible reporting formats
Seamless CI/CD pipeline integration
Configurable for different OEM RMA processes

AI-Augmented diagnostics
Real-time issue replication
Flexible reporting formats
Seamless CI/CD pipeline integration
Configurable for different OEM RMA processes